About Ethernet Direct

Ethernet Direct sells quality products, designed specifically for the industrial marketplace, at the lowest possible cost.

The company is modeled after successful commercial equipment suppliers such as Dell Computers, who offer direct web purchases that can provide the consumer with greater value. By eliminating unnecessary intermediate handling and reducing sales channel costs, we can deliver superior products at prices significantly below the competition.

Unlike Dell, we have chosen a Franchise model for our support. We are building a network of technically competent partners that will maintain local stock and support staff. By leveraging the central data and ordering system, customers can purchase from a single location and have equipment shipped and supported in the local country - eliminating the confusion and conflicts of multiple distributors and providing a superior support model.

Our products are manufactured in state of the art, contract manufacturing facilities that produce other well known switches and Ethernet products. Outsourced manufacturing means additional reduced overhead costs and improved quality while allowing greater flexibility to meet our growing product offering.

Why buy from Ethernet Direct

Our Experience
You can be confident in your purchase since you will be dealing directly with individuals specialized in Industrial Ethernet and not a distributor carrying everything from push buttons to power plants. Learn more about our dedicated staff that has years of practical experience and applied knowledge in the implementation of Industrial solutions using Ethernet technology.

Product Planning
With our years of experience in the Industrial Automation market, we know what is required for plant floor applications. Real-time processing and high-availability have been ingrained into our thinking. To stay current, we review application ideas with major Fortune 100 companies, and we also reach out to the small business and municipal sectors to better understand the challenges they face. These interactions greatly influence future product design and development. The development roadmaps are a collaborative process with a global team. We stay current with key technologies as well as developments in EtherNet/IP, PROFInet, Foundation Fieldbus HSE, and Modbus TCP. We have also a partner relationship with Network Vision and the IntraVUE software that is the standard support software for Industrial Ethernet applications.

Product Design
Our experienced product designers are experts in utilizing leading edge technologies to develop practical, cost-effective solutions for the plant floor. We also take steps to ensure full compliance with industry accepted technical and environmental standards. All of this, coupled with the interactions we have with our customers and the valuable feedback they provide, allows us to produce superior products. In addition to helping you select the best products for your application, we also will help you adopt an architecture that makes maximum use of those products.

Customer Support
Our approach here also builds on our own practical experience. Given the technical nature of our products and their applications, our clients often need help understanding VLANs, IGMP snooping, and Routed architectures. From applications such as EtherNet/IP, PROFInet, and Foundation Fieldbus HSE to standard Ethernet applications leveraging UDP and Multicast traffic, Ethernet Direct can assist you in every aspect of Industrial Ethernet – with the focus always on your application's specific requirements.

Our global structure means that questions emailed to techsupport@ethernetdirect.com are usually answered within an hour of posting. All questions are recorded and most are then placed in an organized structure in our Frequently Asked Questions (FAQ) area. Computerized order entry and tracking means most of our representatives can help identify the shipping status and tracking number of any order.

Manufacturing and Quality
Ethernet Direct is more than just the best prices on the market; it's also about the best products. This is achieved by focusing on manufacturing and quality. Manufacturing facilities producing Ethernet Direct products deploy state of the art systems to leverage the latest technologies. Click here for more details on our Manufacturing processes. Ethernet Direct's quality is guided by the stringent Six Sigma quality program, which insures the products delivered are of the highest quality obtainable. Click here for more details on our quality processes.

Extended Warranty & Money Back Guarantee*
Ethernet Direct products are the highest quality products with specifications superior to many of our competitors. We stand behind this quality by providing extended 5 year warrantees. Our products have better operating temperature ranges than most industrial Ethernet equipment, which helps enable longer life. Ethernet Direct is confident that you will be satisfied with your purchase, so much that we offer a 30 day money back guarantee*.

Ease of Ordering, 24 x 7
If you have been purchasing your Ethernet equipment from other suppliers, we provide easy to use cross reference charts to assist you in finding the comparable Ethernet Direct model. Our shopping cart allows you to place your order over the web or have a quote delivered via email instantly. Why wait for a salesperson or contact a distributor’s help line only to get someone responsible for 100 different products. Our web site has been constructed to make your ordering experience the best it can be, at any hour of the day, 365 days a year.

Knowledgeable Support Staff and Educational Resources
Unlike other online ordering systems that provide only products, Ethernet Direct provides our customers with product support and Application training (learn more). You can chat with us online or email us if there are any questions not answered by our user friendly web site.

When you purchase from Ethernet Direct, you can become a member of the 'EDucational Link' area and have access to our EDucational Series of video training sessions. From generic Ethernet technologies such as Subnet masks, VLANs, and IGMP to guidance on network architectures, the EDucational Series videos will keep you aware of the technologies required for Industrial Ethernet deployment. Whether you are using standard Ethernet protocols or working with EtherNet/IP, PROFInet, or Foundation Fieldbus HSE, Ethernet Direct provides our clients with up to date and very valuable information to help insure safe and secure applications. Videos provide more information and better explanations than standard written text guides. Join our 'EDucational Link' area for the EDucational Series of advanced support Powerpoints, Videos and Explanation of Terms about the application of Industrial Ethernet on the plant floor.

(click here to join the 'EDucational Link')

Browse our site and start saving today by ordering your industrial Ethernet equipment from Ethernet Direct!

* Product proven not to meet any published specification.